How do I run reports to see my transaction history?

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• My Wifi is out or other connection issues

  In the instance that your Wifi is down and you are attempting to complete a transaction, write down the Student Athletes name and if possible their student ID on the receipt.  If your wifi is only down for a few minutes, you can manually run the ...

• Submitting Manual Transactions

  If you were unable to capture a transaction due to a technical issue or cashier error, you can now submit a transaction manually for approval and payment. To submit a manual transaction, open the Red Card POS V2 app and follow these instructions: ...

• My tablet is not allowing me to check in a Student Athlete or advance screens in the transaction process -or- Names are not showing up when a Student Athlete checks in

  This means you have connectivity issues with your Wifi.  Check to make sure your Wifi is working and that the tablet is connected. Click on settings, click on connections, click on Wifi to make sure you are connected.

• How do I upload receipts?

  Log into your Dashboard Portal.  Open the transaction that this concerns, choose your file,  and click “upload new receipt”.   We need an updated receipt for those that have an Unreadable status. You can identify these by selecting Transactions from ...

• How to access my transactions on the portal?

  Here is the link to access the dashboard admin.redcardathletics.com/admin . Use the Username and Password that was provided to you at launch.