How to access my transactions on the portal?
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Submitting Manual Transactions
If you were unable to capture a transaction due to a technical issue or cashier error, you can now submit a transaction manually for approval and payment. To submit a manual transaction, open the Red Card POS V2 app and follow these instructions: ...
How do I upload receipts?
Log into your Dashboard Portal. Open the transaction that this concerns, choose your file, and click “upload new receipt”. We need an updated receipt for those that have an Unreadable status. You can identify these by selecting Transactions from ...
Tender “To Be Collected” Button
Our system does not integrate with your POS. We recommend setting up a Tender button so you can account for all transactions through the tablet.
Username/Password is gone from the Login page
If you log out and/or lose your username and password please email service@redcardathletics.com or in an emergency call Tech Support at 608-338-1410. Remember that your Username and Password are the same for your Tablet as well as your Dashboard ...
What's my Username & Password?
Your Username & Password was initially sent to you when you started the program. If you have deleted if from the tablet or need it to enter your Dashboard Portal please call our main support line at 608-338-1410 or email service@redcardathletics.com